STEAM – Museum of the Great Western Railway is open!
If you are planning on visiting us soon, please remember to book a time-slot in advance.
If you have any questions, please feel free to contact us on steammuseum@swindon.gov.uk or call 01793 466626.
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How can I book a visit?
Please book your visit through our Ticket Information page.
Tickets are currently available up to three weeks in advance.
When booking your tickets online, you’ll need to select a date and arrival time for your visit, then add the number of tickets you would like to your basket. You will then have the opportunity to add a STEAM guidebook or one of our new children’s activity books to your order.
Please be aware that STEAM has a popular schools programme and there may be organised visits to the Museum on weekdays during school term-time. Most schools visit us between 10am and 2pm.
You can arrive any time during your timeslot and once you are in the Museum you are welcome to stay as long as you like until closing time.
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I am a STEAM Season Ticket holder or Friend of Swindon Railway Museum - do I need to book a ticket?
If you are a STEAM Season Ticket holder or a Friend of Swindon Railway Museum, there is no charge to pre-book your timed slot. Please ensure that you select the Season Ticket or Friend option on the online ticketing website.
On the day of your visit, please bring your Season Ticket with you, along with your booking confirmation. A member of our friendly Front of House Team will ask to see your card on arrival.
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What do I do when I arrive at STEAM?
On the day of your visit, arrive during the timeslot you have booked.
Once you are inside the STEAM building, please show your booking confirmation to our friendly staff on the Front Desk. You can either print this off or show the confirmation on your phone.
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Are your toilets open?
Yes, our toilet facilities are available for use and we have introduced enhanced cleaning regimes and hygiene measures.
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Is the STEAM Shop open?
The STEAM Shop is open (card payments only please!)
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Is Platform One Café open?
STEAM’s Platform One Café is now open
The Café offers a delicious selection of light bites, along with freshly ground coffee and homemade cakes.
Platform One Café Opening Times:
Monday – Saturday: 11:00am – 4:00pm
Sunday: 11:00am – 3:00pm
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What do you have on offer for children?
STEAM has plenty to keep its younger visitors entertained including our interactive GWR Signal Box, family trails and a new activity book to purchase. If you can, please bring a pen or pencil with you.
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I have access needs, can I still visit the Museum?
STEAM is fully accessible and we continue to welcome visitors with access needs or reduced mobility. We are pleased to offer free admission to essential carers accompanying a paying disabled visitor. Please choose the carer option when you pre-book your visit online so we know you are bringing a companion. One carer will be admitted free of charge.
